Bad meetings don’t just waste time, they quietly hurt credibility. Echoey room. Wrong mic. Camera too far back. Half the room not on screen.
And the meeting slows down with: “Sorry, can you repeat that?”
Everyone has seen this happen. What we don’t always see is the impact. Customers don’t know our internal constraints. They only see what the call looks and sounds like. If a simple meeting feels messy, it raises questions — not about effort, but about execution. Sales teams are already doing their part. They prepare. They follow up. They push hard in a tough market.
As IT, our role is simpler — and often invisible: make sure the environment doesn’t work against them.
That’s why Fedelis × Jabra are running a Modern Work Community session focused on one thing: how meeting rooms, devices, and setup affect how customers experience us.
No theory. No “digital transformation” talk. Just practical fixes you can apply immediately — in small rooms, shared spaces, or hybrid setups. Because when bids are tight, small mistakes are enough to lose.
| AGENDA: | WHAT YOU’LL TAKE AWAY: |
| • Why “can you repeat that?” happens and what customers infer from it. • Repeat loop triggers: echo, weak pickup, cross talk, poor framing, background noise • A simple runbook: 60 second preflight, roles, minimum A/V standards. • Using what people ignore: mic pickup/placement, camera framing, headsets, speakerphones. · Q&A: apply it to your meetings that matter (buyers, steering, incidents) | • A meeting checklist (audio, video, setup, remote inclusion) for rooms and personal devices • A 30–60 second pre flight script before stakeholders join • Practical standards to make meeting quality consistent · A quick way to spot rooms and habits that hurt credibility |
WHO THIS SESSION IS REALLY FOR:
✔ Sales leads: buyer meetings where clarity wins deals
✔ Project leads: customer approval of plans, scope, next steps
✔ Department heads: high-stakes meetings with execs and stakeholders
✔ IT managers: make meeting quality a competitive edge
