The goal of this course is to provide you with the knowledge required to fulfil the role of a Power User, Super-User, or within an IT Support role to support end users. This course gives you the insight and experience beyond a Site Owner or Site Collection Administrator role. You will create, customize and manage SharePoint online sites and workspaces in response to the differing needs of your site members and visitors, and according to the infrastructure of the business.


You will identify the roles and expectations of your team or organization and create site solutions by defining permissions, structure, content and policy. You will see how to gather information about the site’s usage to maintain the site and identify where improvements can be made.

Learning Outcome:

  • Understand, Plan and Deploy a SharePoint Site Solution for Business Needs
  • Manage Your Team with Groups and Permissions
  • Create Custom Lists and Libraries with Special Content Types for Learning and Support
  • Customize Library and List Settings to Reflect Course Project Requirements
  • Edit Web Pages to Keep Your Team Informed of the Project Progress


  • 13 – 17 January 2020
  • 17 – 21 February 2020
  • 23 – 27 March 2020

Venue: Fedelis Training Space, Fedelis Sdn Bhd, PJ

Admission Fee: RM 5,999/pax for 5 days course




SharePoint Online 5-Days Course Outline

1: Understanding SharePoint

  • Office 365 and SharePoint Online
  • Governance and the Information Worker
  • SharePoint Information Structure
  • Connect to Office 365
  • Connect Microsoft Outlook to Office 365
  • Connect Microsoft Office to Office 365
  • Credential Manager
  • The SharePoint Environment
  • SharePoint Live Updates

2: Site Architecture Model

  • First Steps of Planning
  • Site Structure
  • Roles within Team Site Management
  • Types of End Users
  • Site Types
  • SharePoint Object Naming
  • Initial Site Settings

3: SharePoint Apps

  • What is a SharePoint App?
  • SharePoint List Apps
  • The List App Interface
  • Identify your Site Content
  • Effective Management of Apps
  • Choose the Experience
  • App Settings to consider
  • Manage List Items
  • Site Recycle Bin

4: SharePoint Library Apps

  • Working with SharePoint Library Apps
  • The Library App Interface
  • Working with Documents
  • Document Item Menu

5: Manage Built-in Apps

  • Picture Libraries
  • Discussion Boards
  • Surveys


6: Metadata and Columns

  • Define your Metadata
  • Column Types and Sizes
  • Systems and Site Metadata
  • Hyperlink / Picture Columns
  • Lookup Columns
  • Calculated Columns
  • Managed Metadata Columns
  • Metadata Integrity
  • Rating Settings


7: Working with Views

  • Understanding Views
  • Managing Views
  • Use Styles in Views

 8: Users, Groups and Permissions

  • Understand Permissions
  • Security Elements
  • Permission Planning Process
  • Create and Manage Permission Levels
  • Create and Manage SharePoint Groups
  • Create and Manage Users in Groups
  • Permission Inheritance
  • Quick Share
  • Permission Tips

9: Manage Site Content

  • • Manage Site Columns
  • • Apply Site Columns to Apps
  • • Index Columns
  • • Taxonomy and Terms
  • • Site Content Types
  • • Document Sets
  • • Folders

10: Workflows

  • Understanding Workflows
  • Enable Workflow Templates
  • Add a Workflow
  • Manually Start a Workflow
  • View Running Workflow History
  • Allow, Retire or Remove a Workflow

11: Discover Information

  • Social Connection
  • Delve
  • Search
  • Social Networking using Newsfeeds
  • Manage your Personal Site

12: Site Search and Navigation

  • Team Site Navigation
  • Top Link Bar
  • The Quick Launch Pane
  • Direct Link Editing
  • Links List
  • Promoted Links
  • Metadata Navigation and Filtering
  • Site Search
  • Publishing Site Navigation

13: Web Page Editing

  • Site Web Page Structure
  • Web Page Content Types
  • Site Pages
  • Wiki Pages
  • Formatting Wiki Pages
  • Pictures
  • Adding Web Media
  • H: Hyperlinks
  • Hyperlink to an Email Address
  • Web Parts
  • Web Part Connections
  • Additional Web Parts
  • View and Form Pages
  • Audience Targeting

14: Report and Reuse Content

  • SharePoint Reports
  • Inventory Reports
  • Usage Reports
  • Search Reports
  • Audit log reports
  • Reporting using PowerBI


Trainer Profile

Rico Ho is the founder of CRN Solutions, a Microsoft ISV partner that won MSC APICTA awards twice under the category of tools, applications & infrastructure.

As a Lotus Notes compete specialist, he has helped some of the biggest brands (e.g. Amway, BMW, Coca Cola, Daikin & etc) to migrate thousands of business applications to SharePoint.

Check out his work at and tap into his experience for ideas on how to get more value out of Office 365!